cancellation policy

For all products applies:

With the cancellation you have the option to terminate the purchase contract. As an end customer you have the option to cancel an online purchase within 2 days. After the 2 days have passed, it is no longer possible to cancel the delivery.

You have the right to cancel the contract within two weeks (14 days) without giving any reason. The period begins on the day on which you received the goods, i.e. on the day on which the delivery took place. You are obliged to hand over all items for which a cancellation exists (items with strong price fluctuations are excluded) to a shipping company within two weeks of cancellation (14 days). For the purpose of allocation, each return must be marked with the respective order. This can be done, for example, by placing a copy of the invoice in the shipping box or the order number on the shipping label. All products must be returned in full unless otherwise agreed. The seller reserves the right to assert claims for loss of value if the returned product is incomplete or damaged. You generally have the right to test, inspect or try on goods. Any use that goes beyond testing can result in claims for loss of value.

To exercise your right of withdrawal, please use the contact form provided on the homepage.

If you cancel a purchase contract, we will only reimburse you a portion of the purchase price if prices fluctuate greatly (Section 312g Paragraph 2 Sentence 1 No. 8 BGB)
All shoes we offer are affected by the law. Our shoes are traded at real-time prices from the international market.

This right of withdrawal only applies to our online shop and not to marketplaces such as Kaufland, Ebay etc. The respective right of withdrawal can be found on the corresponding platforms.

B2B: The right of withdrawal only applies to private individuals. Commercial buyers - companies of all kinds - have no right to withdraw from the purchase.

If you wish to cancel the contract, please fill out this form and send it back to us after consultation with us.

To

House of Sneakers
On the clay piece 4
26506 Norden
Germany
Email: info@house-of-sneakers.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

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Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only if notification is on paper)

_________________________
Date

(*) Delete as appropriate

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